Question 1

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Our MOQ varies by product category to ensure competitive wholesale pricing and efficient shipping. Generally, for Himalayan Rock Salt and Textiles, our MOQ is one 20ft container (TEU). For custom sporting goods and leather products, the MOQ can be negotiated based on design complexity. Please contact our sales team with your exact requirements for a immediate custom quote.

Question 2

What international shipping terms do you offer?

Accepted Answer

As a premier global exporter, we operate with maximum flexibility. We primarily offer FOB (Free on Board) Karachi, CIF (Cost, Insurance, and Freight), and CNF (Cost and Freight) to major international ports worldwide. We handle all originating customs processing and export documentation.

Question 3

Do you provide product samples before placing bulk orders?

Accepted Answer

Yes, absolutely. We highly encourage international buyers to evaluate our quality firsthand. We can dispatch commercial samples via DHL, FedEx, or UPS. While the samples themselves are often complimentary, the buyer is responsible for the express courier freight charges, which can be deducted from your first bulk commercial invoice.

Question 4

What are your accepted international payment terms?

Accepted Answer

For new international buyers, our standard terms are 30% advance via T/T (Telegraphic Transfer) to initiate production/packing, and the remaining 70% balance against the scan copy of the original B/L (Bill of Lading). For large systematic orders, we also accept 100% Irrevocable L/C (Letter of Credit) at sight from prime international banks.

Question 5

How do you ensure quality control and export compliance?

Accepted Answer

Quality is our ultimate currency. Before any container leaves our facility, it undergoes rigorous, multi-stage inspection. Depending on the product, this includes moisture analysis for rice, thread-count verification for textiles, and purity testing for Himalayan salt. We provide exact packing lists, commercial invoices, Certificates of Origin, and Phytosanitary Certificates (where applicable) to ensure seamless customs clearance at your destination port.

Question 6

Can you accommodate white-label or OEM/Custom manufacturing?

Accepted Answer

Yes. Our textile, sports equipment, and leather divisions are fully equipped for OEM (Original Equipment Manufacturer) bulk production. We can manufacture entirely to your technical specification sheets, including custom brand labels, custom packaging, and proprietary product designs.

Garam Masala & Spices XM Enterprises Pakistan

Garam Masala & Spices
XM Enterprises Pakistan